The hotel offers amenities for your comfortable stay and unforgettable experiences
Accessibility Awesomeness
“The hotel provided excellent facilities that made navigating the space easy and comfortable for all guests, ensuring an enjoyable stay.” view full review
Refreshing Pool
“The pool was absolutely perfect, with a great temperature that made for a refreshing dip after a long day of exploring.” view full review
Stunning Views
“My room featured amazing views that truly enhanced my experience; waking up to such a picturesque scene was a delight.” view full review
Convenient Luggage Storage
“The option to store luggage was invaluable; it allowed me to explore the city without worrying about my bags during my early arrival and late departure.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
36 College Street,
Sydney,
Australia,
2010,
New South Wales
Map view
street view
36 College Street,
Sydney,
Australia,
2010,
New South Wales
City landmarks
Opera House
Sydney Opera House
2.1
km
Park
Royal Botanic Gardens
1.7
km
Aquarium
SEA LIFE Sydney Aquarium
1.8
km
Gallery
Art Gallery of New South Wales
1.1
km
Sydney
Darling Harbour
1.6
km
Museum
Australian National Maritime Museum
2.1
km
Bridge
Sydney Harbour Bridge
2.7
km
Garden
Chinese Garden of Friendship
1.4
km
Mall
Queen Victoria Building
930 m
Sydney NSW 2000
Darling Harbour dining
1.2
km
Museum
Powerhouse Museum
1.5
km
Sydney
Sydney Harbour
2.8
km
Museum
Museum of Contemporary Art Australia
2.0
km
Museum
Hyde Park Barracks Museum
710 m
Zoo
WILD LIFE Sydney Zoo
1.7
km
Westfield Centrepoint 100 Market St Retail Level 5
Sydney Tower Eye Observation Deck
1.1
km
Public Building
Sydney Town Hall
790 m
10 Macquarie St
The Mint
1.0
km
Mall
The Rocks
2.1
km
Public Building
Victoria Barracks
1.5
km
Planetarium
Sydney Observatory
2.4
km
Museum
Madame Tussauds Sydney
1.8
km
University
Sydney Conservatorium of Music
1.6
km
Museum
Museum of Sydney
2.1
km
7 Onslow Ave Elizabeth Bay
Elizabeth Bay House
2.1
km
Mrs Macquaries Road
The Domain
1.8
km
Nearby
Park
Hyde Park
520 m
Church
St Mary's Cathedral
580 m
Museum
Australian Museum
240 m
Museum
Anzac Memorial
210 m
Restaurants
MD Thai Restaurant
120 m
38 College St
Beppi's Restaurant
230 m
21 Yurong St Cnr Stanley St
Song Kitchen
130 m
5-11 Wentworth Ave
Claires kitchen at le Salon
240 m
35 Oxford St Surry Hills
Bar Vincent
260 m
174 Liverpool St Darlinghurst
Pizza Autentico
230 m
15 Brisbane St Surry Hills
Macchiato Wood Fire Pizza & Coffee Roastery
450 m
Shop 2 / 338 Pitt St
The Soda Factory
200 m
16 Wentworth Ave Surry Hills
No 1 William
190 m
1 William Street Darlinghurst Australian Museum
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly staff
Convenient dining
Cramped rooms
Cleanliness issues
7.2/10
Very good
Rooms
6.8
Location
8.1
Service
7.3
Dining
6.8
Guest reviews
7.2/10
based on 9 reviews
7.8
7.8/10 based on 2916 reviews
William
United Kingdom,
February
2024
7.8/10
I had a mix of experiences at the Pullman Sydney Hyde Park. Despite some issues like a mouldy wall and poor water pressure in the room, the hotel's service was exceptional with thoughtful gestures like a birthday cake in my room. The location was great for exploring the city, but parking charges for guests were a downside. Dining options were limited, but the facilities were convenient for a comfortable stay.
Rooms
7.0
My room had some cleanliness issues like a mouldy wall and poor water pressure, but the service on the executive level was top-notch.
Service
10.0
The service at Pullman Sydney Hyde Park was exceptional, from promptly sorting out towels to surprising me with a birthday cake. It truly enhanced my stay.
Location
8.0
The hotel's location was ideal for exploring various attractions and entertainment spots in Central Sydney within a short walking distance, though parking charges for in-house guests were a downside.
Dining
6.0
The dining options were limited mainly to Western food, and the room service could be improved to offer a more diverse selection.
Facilities
8.0
The facilities at the hotel were convenient and met my basic needs for a comfortable stay.
Donald
United States,
January
2024
7.2/10
I had a mixed experience at the hotel. The rooms were trendy and clean with a great view of Hyde Park, but it was uncomfortably hot at night without air conditioning. The service was fantastic overall, except for a small hiccup during the night of the Mardi Gras Parade. The location was convenient and spacious, and I even received a lovely surprise birthday gift. However, the dining experience was average, and the food was a bit flavorless.
Rooms
7.0
The rooms were nice, clean, trendy with a great view of Hyde Park, but it was 400 degrees with no air conditioning.
Service
8.0
The service was fantastic overall, except for a small issue during the night of the Mardi Gras Parade.
Location
9.0
The location was convenient and spacious, with a lovely surprise birthday gift upon arrival.
Dining
5.0
The dining experience was average, and the food was a bit flavorless.
Facilities
7.0
The facilities were good overall.
Charles
United States,
January
2024
7.0/10
My stay at the hotel was a mixed experience. The location was superb, with excellent views over Hyde Park, but the rooms were nowhere near a 5-star standard and in need of renovation. The service was top-notch, very customer service focused and professional, although the dining had a few issues with certain staff members being unprofessional. The facilities were decent, but improvements are needed.
Rooms
5.0
The rooms were clean and the bed was comfortable, but the decor was very old and dated with visible paint coming off the walls and doors.
Service
9.0
The staff was very customer service focused, professional, and efficient, providing attentive service throughout my stay.
Location
7.0
The hotel is with an excellent location offering views over Hyde Park, but it needs a real renovation to match its surroundings.
Dining
8.0
The dining experience was good value for money overall, but there was one negative incident with some staff members being unprofessional.
Facilities
6.0
The facilities were decent, but improvements are needed to meet the standard expected in this location.
Harry
United Kingdom,
September
2023
6.8/10
The hotel provides a view of Hyde Park through the window, while the rooms, although small with low ceilings, are relatively clean. The service was a mix of rudeness and professionalism, with some staff being unhelpful while others were friendly and easy to talk to. The location was convenient for visiting city sites, but some unstable chairs took away from the ambiance. The dining experience offered ample food but lacked variety and space. Overall, the facilities were sufficient for a comfortable stay.
Rooms
7.0
The rooms featured Hyde Park views and were relatively clean, but they lacked the expected two beds and were small with low ceilings.
Service
6.0
The service was a mix of rudeness and professionalism, with some staff being unhelpful while others were friendly and easy to talk to.
Location
8.0
The hotel is conveniently located for exploring city sites and is within walking distance of many attractions, but the unstable chairs detracted from the ambiance.
Dining
6.0
The dining experience offered ample food but lacked variety and space.
Facilities
7.0
The facilities were sufficient for a comfortable stay.
Rod
United Kingdom,
July
2023
7.8/10
The hotel offers clean, spacious rooms with beautiful views of Hyde Park and Sydney CBD but could benefit from a revamp. The service, while friendly and charming, had some issues with communication and promptness. However, the location is perfect for exploring the city with easy access to key attractions. The dining options are good with a variety of choices available. Overall, a comfortable stay with room for improvement in service efficiency.
Rooms
8.0
The room had a great view of the park and was clean and spacious.
Service
7.0
The service was friendly and charming, but communication and response time could be better.
Location
9.0
The hotel's location is perfect, offering easy access to the CBD, Kings Cross, and Oxford St
Dining
7.0
The dining experience was good with a decent selection available.
Facilities
8.0
The facility maintains a comfortable and convenient environment.
Joseph
United Kingdom,
July
2023
7.8/10
My stay at the hotel was a mixed experience. The room was spacious, clean, and had a corner spa, but there was a bit of confusion with the additional bedding provided. The service was efficient and friendly, especially in correcting the initial mix-up. The location was convenient for exploring various attractions and dining options. The dining choices were not very diverse, but the smoked meats were a highlight. Overall, the stay was comfortable with some minor drawbacks.
Rooms
8.0
The room was large, clean, with a corner spa and lovely bedding.
Service
7.0
The staff corrected the initial confusion well and were overall efficient and friendly.
Location
9.0
The hotel's location was convenient for exploring different attractions and dining options.
Dining
7.0
The dining options were not very diverse, but the smoked meats were a standout.
Facilities
The facilities were decent overall, with standard amenities available.
Nicholas
United Kingdom,
June
2023
6.4/10
Our stay at the hotel had its ups and downs. The rooms were a bit cramped for our group, and there were some cleanliness issues, but the service was friendly and helpful. The location was decent, although there were some cleanliness issues in the hallways. The dining experience was simple but convenient, and the facilities were adequate.
Rooms
5.0
The room we were given was too small for our group and had some cleanliness issues like leftover items from previous guests and hairs in the bathroom.
Service
7.0
The service was friendly and welcoming, like the doorman Luke. They were helpful and made us feel at home.
Location
6.0
The location was semi-decent, making it easier for us to choose future accommodations. It was just across the road from various amenities.
Dining
7.0
The dining experience was simple but convenient, although slightly overpriced. Room service was available and efficient.
Facilities
7.0
The facilities were sufficient for our needs during our stay.
Friendly staff
Cramped rooms
Paul
United Kingdom,
June
2023
7.0/10
The hotel was very tidy and comfortable, but lacking 2 beds in each room as shown in the photos. The service was a mix of welcoming and extremely rude staff members. The location was great for business travel but had unstable chairs. The dining experience had delicious food but some items were cold. The facilities were generally satisfying.
Rooms
7.0
The rooms were very tidy and comfortable, but none had 2 beds as indicated in the photos
Service
5.0
The staff were a mix of welcoming and extremely rude individuals
Location
8.0
The location worked well for business travel but had unstable chairs
Dining
7.0
The food was delicious, but some items were served cold
Facilities
8.0
The facilities were generally satisfying
Joe
United States,
May
2023
7.6/10
The hotel is conveniently located with a good view of Hyde Park and within walking distance to malls, the Opera House, and the Harbour Bridge. The friendly staff make up for the need for a hotel facelift, offering a cozy experience just around the corner from Oxford St and numerous cafes and restaurants. However, the room servicing is irregular due to staff shortage, impacting guests like airline staff who arrive late and leave early.
Rooms
7.0
The rooms were only serviced after room inspection and had guests arriving late and departing early due to staff shortage.
Service
7.0
The staff were kind and helpful, although some aspects of the room service were unprofessional.
Location
9.0
The hotel's location in the Sydney Harbor area is very good, central to everything with a great view of Hyde Park, just a few minutes walk from the town center and close to many cafes and restaurants.
Dining
8.0
The dining experience in the bar/restaurant had positives like perfectly cooked poached eggs, although some items were delivered cold.
Facilities
7.0
The facilities, overall, were decent but the irregular room servicing and unprofessional aspects in some services could be improved.